All practice areas
Insurance
Insurance should pay out when it matters. We act for policyholders, insurers and brokers — in court and out of it — on claims, disputes and the drafting of the policies themselves, with experience across Kenya, Uganda and Tanzania.
How we can help
What we do in insurance
Litigation and out-of-court settlementsAviation and marine insuranceProfessional indemnityProduct liabilityFire and general liabilityMotor vehicle claimsReinsurancePolicy drafting and underwriting adviceClaims handling and dispute resolution
Common situations
You might be here because…
Your claim was declinedThe insurer says an exclusion applies or a condition was missed.
The offer is too lowThe settlement does not cover what you actually lost.
A claim has been made against youYou need your liability or indemnity cover to respond.
You are an insurer or brokerYou need wording, underwriting advice or a dispute handled.
How we handle it
Four clear steps
- 01We read the policy, the claim and any decline letter together
- 02We give you a clear view of the cover, the exclusions and your options
- 03Negotiation with the insurer, broker or claimant — most claims settle here
- 04Arbitration or court where needed, with every step in your portal
Questions about insurance
Is there a time limit to challenge a declined claim?
Often, yes. Many policies set a short period — sometimes twelve months — to dispute a rejection, and general time limits also apply. Bring the decline letter as soon as you receive it.
Do I have to go to court?
Not usually. Most insurance disputes settle through negotiation, and many policies send disputes to arbitration first. Court is the last step, not the first.
Can you handle a claim in Uganda or Tanzania?
Yes. We have handled insurance matters across Kenya, Uganda and Tanzania and work with trusted local counsel where a court appearance there is needed.